You're probably reasonably happy with your existing IT Support, but as fast as they fix things more issues seem to crop up. Expenses are unpredictable, you don't know if things are secure, and you feel like you're over-paying for services. Regardless of your business' ongoing IT Support situation, be it in-house or outsourced, bringing in an experienced external IT Assessor can be extremely valuable.
A typical assessment will include everything from a detailed hardware, software and information inventory, a review of your disaster recovery plan and current security posture. A more in-depth assessment will verify that your IT Infrastructure is aligned with your business goals, provide long-term strategy and budget planning, collect employee input, evaluate current processes and documentation and confirm everything is working efficiently.
An IT Assessment lifts the fog on your IT operations and helps you establish long-term budgets and roadmaps that align all of your teams. By having a cohesive goal for all technology, you help reduce Shadow IT and improve collaboration. A long-term strategy built with input from the whole company also helps break down barriers and the old "us vs them" mentality IT is known to have had in the past.
The role of a CIO is pretty simple in concept. They set the standards for and maintain, infrastructure (Internet, Email, Servers, PC's, CRMs, etc.), sure. That's probably a role filled in your environment by an MSP or IT/Office Manager. The CIO role reaches beyond the basic housekeeping though. CIOs also have to manage the information in the organization. They ensure the infrastructure in place supports the needs of the business and facilitates making strategic recommendations on new products and services to augment or replace existing systems. They ensure business processes are aligned to use that infrastructure, and that all the teams are sharing information in the most efficient way possible.
In addition to all of that, the CIO is also the champion for "Digital Transformation" - the strategic use of technology to deliver new products and services, improve existing products and services, or improve operations.
Ok, that all sounds great and you can probably see why a Fortune 1000 would have one. But your company? It's too small! Well, no, it probably isn't. eSolv as well as many other companies offer a Virtual CIO service. We can tailor a plan to meet your needs, as well as assist with implementation and ongoing management.
You know the IT Industry, we love our buzzwords. Digital Transformation has been going around for a few years and is just now starting to fade. But, does that mean the concept is dead? No.
Digital Transformation, for many organizations, is now referred to simply as "Business As Usual." Change is inevitable, and in order to continue to leverage the new and innovative options out there organizations need to question everything. Digital Transformation is about taking a look at new solutions to old problems and determining if they're a better option than the status quo. It builds on a robust IT infrastructure, solid technical direction and a holistic view of systems, data and processes.
Has your team taken the time to figure out where you sit, and where your competition is headed?
Since before the introduction of the telephone, businesses have been shaped by technology. Technology has the ability to streamline processes, reduce man-hours and improve service quality. Today, with ubiquitous and inexpensive broadband, companies have been able to adopt more and more technology at a faster pace. SaaS solutions for every problem are just a few clicks away, and leaving problems unsolved is an easy way for your competition to differentiate themselves.
In addition, "Over the Top" offerings are coming out all the time to replace something you used to get from the local telephone or cable company. Hosted VoIP and SIP Trunks replace legacy, expensive PRI and POTS lines, saving money while providing more flexibility. Streaming video replaces legacy cable plans, and streaming audio replaces an expensive Muzak satellite. All of this is driven by having a single, simple connection between your business and anyone else with an Internet connection.
Unfortunately, provisioning enough bandwidth for your needs and ensuring stability and reliability is no longer a nice-to-have. Navigating the ins and outs of selecting and implementing the right solution can be daunting, and sticking to a budget can be even harder. If you're ready to talk about the connectivity challenges facing your business, contact us today for a free consultation.