You're probably reasonably happy with your existing IT Support, but as fast as they fix things more issues seem to crop up. Expenses are unpredictable, you don't know if things are secure, and you feel like you're over-paying for services. Regardless of your business' ongoing IT Support situation, be it in-house or outsourced, bringing in an experienced external IT Assessor can be extremely valuable.
A typical assessment will include everything from a detailed hardware, software and information inventory, a review of your disaster recovery plan and current security posture. A more in-depth assessment will verify that your IT Infrastructure is aligned with your business goals, provide long-term strategy and budget planning, collect employee input, evaluate current processes and documentation and confirm everything is working efficiently.
An IT Assessment lifts the fog on your IT operations and helps you establish long-term budgets and roadmaps that align all of your teams. By having a cohesive goal for all technology, you help reduce Shadow IT and improve collaboration. A long-term strategy built with input from the whole company also helps break down barriers and the old "us vs them" mentality IT is known to have had in the past.